Wednesday, July 18, 2012

What You Need To Know About Virtual Receptionist Services?


Many customers are pissed off with those offices that are not answering phone calls during office hours. It could be that the phone is malfunction, or there is no in-charge to answer the inbound calls. This is more of a dilemma if the phone is left unattended at the office of the boss. The boss is either having a meeting outside of the office or he has some other business matters out of town. This problem is occurring in many offices. Due to this, millions of supposed business transactions could be lost because the phones were left unattended. This is also the main reason why a lot of companies consider hiring for the Virtual Receptionist Services. The very purpose of which is to attend to unattended business calls and other matters which can be done by a secretary. Many bosses are not keen of hiring a personal secretary to minimize cost, aside from the fact that they’re always out from their office. Many companies are also on a tight budget and hiring a full time receptionist could be costly. Perhaps this could eat up a chunk of the company’s budget, most especially for startup companies which have not yet sourced out good online or offline revenue.
Using a virtual receptionist, however, do not cost you much because of the low pay if you get this from a third-world country. In this case, you will be able to provide a professional front of the company on a much lower budget. People would still think the virtual assistant may just be another employee in the office which is very interesting for a VA at a remote location.
If you hire a virtual receptionist, you are assured there will be someone who will pick up and answer phone calls. Can you imagine the lost transactions and opportunities every day if just let the phone unattended? Remember that based on study, callers would prefer to hang up if no one answers the phone, rather than leaving a message. The idea of employing a virtual PA started more than ten years ago, and also during the time we all witnessed the transformation in the way business operate. These days a lot of companies are hiring virtual personal assistants to take care of the companies inbound call handling and all other services which can be done by a virtual assistant such as data gathering, handling software issues, internet marketing, social media, content creation, among other services.
Always remember that the role of a personal secretary of the boss or company executives is very important. A lot of the most important calls are called directly to the boss’ own phone system. It maybe a call from a businesspartner, associates or another business opportunity for the company. So, if no one answers inbound calls because the boss is not in the office would mean lost transactions and business opportunities for the company.
So, what are you waiting for? Hire now!

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